This policy covers merchants and their teams in the merchant panel. Subscriber privacy inside the app is covered by the app privacy policy.
What we collect
- Account data: your and your team’s names and email addresses, passwords stored with one-way hashing, and two-step sign-in settings.
- Store data: host links and check logins (stored encrypted), branding, settings and featured sections.
- Usage data: counts of subscribers and devices and their activity, to show your reports and apply your plan’s limits.
- Security logs: sign-ins and important changes with their IP address and time, to protect your account.
How we use it
To provide and run the Service, protect accounts, check hosts, show reports and contact you about your store. We never sell your data or use it for advertising.
Who sees it
Only you and your team, according to their roles, and our team when needed for support or security. We use trusted hosting and storage providers to run the Service. Your store’s data is never shown to any other merchant.
Security and retention
Connections are encrypted (HTTPS), sensitive data is stored encrypted, and backups are encrypted. We keep data for as long as you subscribe and 30 days after, and may delete it after that unless the law requires otherwise.
Your rights
You can ask for a copy of your data, a correction, or deletion of your store at lumoplayer.support@gmail.com.